Privacy Policy

Effected Date: 01.03.2025

Last Updated: 16.03.2025

Food Addiction UK ("we" "our," or "us") is committed to protecting and respecting your privacy. This Private Policy explains how we collect, use, store, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).


1. Who We Are

Food Addiction UK provides membership services, educational content, and community support, including access to a Discord group. We are responsible for processing your personal data when you use our website, sign up for our membership, or engage with our services.

Age Restriction:

Our services are intended for individuals 18 and over. By using our website and membership services, you confirm that you are at least 18 years old.

Contact Details:
Food Addiction UK
Email: Contact Us

Website: www.foodaddictionuk.co.uk


2. What Data We Collect

We collect and process the following personal data:
A. Information You Provide to Us

  • Name
  • Email Address
  • Address
  • Payment details (processed securely via third-party providers)
  • Account details (username, password)
  • Any information you voluntarily share in our Discord community
  • Any other information you provide when signing up, contacting us, or using our services

Automatically Collected Data

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Referral sources (how you found our website)
  • Cookies and tracking data (see our Cookie Policy)


3. How We Use Your Data

We process your data to:

  • Provide and manage your membership
  • Process payments securely
  • Send transactional emails (e.g. Account confirmation, payment receipts)
  • Manage our Discord community and enforce community guidelines
  • Improve our services and user experience
  • Send marketing emails (only if you have given consent)
  • Comply with legal obligations


We process your personal details lawfully, fairly, and transparently under the following legal bases:

  • Contractual Necessity: To provide the services you signed up for.
  • Legitimate Interests: To improve our services and maintain website security.
  • Consent: For marketing and optional cookies (you can withdraw consent anytime).
  • Legal Obligation: To comply with financial, tax, or regulatory laws.


4. How We Store and Protect Your Data

We take security seriously and implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.


Data Retention:

We retain your data only for as long as necessary to provide our services and comply with legal obligations. Typically:

  • Membership data: Retained while you are an active member and for up to 6 years after cancellation (for legal and accounting purposes).
  • Payment date: Not stored by us but handled securely by our payment processor.
  • Communications: Retained for 2 years unless required longer.


5. Who We Share Your Data With

We do not sell or rent you personal date. However, we may share it with:

  • Payment Processor (Stripe) to handle transactions securely.
  • Email Service Providers for sending transactional and marketing emails.
  • Hosting Providers and IT services who help maintain our website.
  • Legal or Regulatory Authorities if required by law.

All third parties we work with are GDPR-compliant and process your data securely.


6. International Data Transfer

If we transfer your data outside the UK/EU, we ensure adequate protection, such as Standard Contractual Clauses (SCCs) approved by the European Commission.


7. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (right to be forgotten)
  • Restrict processing of your data
  • Object to processing based on legitimate interests
  • Withdraw consent at any time (for marketing communications)
  • Portability - request your data in a structured format

To exercise your rights, contact us at: Contact@foodaddictionuk.co.uk. We will respond within one month as required by GDPR.


8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyse website traffic. For more details, see our Cookies Policy.


9. Third-Party Links and Discord Community

Our website may contain links to third-party websites. We are not responsible for their privacy policy.

Discord Community Notice: Any personal data shared in the Discord server is done voluntarily. While we enforce community guidelines, users should be cautious about sharing sensitive information.


10. Changes to This Policy

We may update this Private Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically.


11. Contact Us

For any privacy-related inquiries, please contact us at:

Food Addiction UK
Email: Contact Us

Website: www.foodaddictionuk.co.uk