Refund Policy

Effected Date: 01.03.2025

Last Updated: 05.01.2026

At Food Addiction UK ("we" "our" or "us"), we are committed to providing high-quality membership services. This Refund Policy outlines the terms under which refunds may be granted for our monthly membership subscription.

1. Membership Fees

  • The Food Addiction UK membership is a subscription service priced at £15 per month.

  • Payments are processed automatically on a recurring monthly basis via Stripe.

  • By subscribing, you agree to the recurring payment terms.

2. Refund Eligibility

Due to the nature of digital memberships and immediate access to exclusive content and community support, we operate under a no-refund policy, except in the following cases:

  • Duplicate Payment: If you were accidentally charged twice for the same billing cycle, we will issue a full refund for the duplicate charge.

  • Technical Issues: If you experienced technical issues preventing you from accessing the membership, and we are unable to resolve them, you may request a refund.

  • Unauthorised Transaction: If you believe an unauthorised transaction was made on your account, please contact us immediately for investigation.

3. Cancellation Policy

  • You can cancel your membership at any time through your account setting on our website (click my account and go to the 'manage my subscriptions' section, from here you can cancel your membership).

  • Cancellations take effect at the end of the current billing cycle, and no further charges will be applied.

  • No partial refunds are provided for unused portions of the membership period.

4. How to Request a Refund

If you believe you are eligible for a refund, please contact us within 7 days of the charge at: Email: Contact Us

Include the following details in your request:

  • Your full name and email address

  • Payment transaction ID

  • Reasons for the refund request

Refund requests will be reviewed within 7-10 business days, and approved refunds will be processed within 15 business days back to the original payment method.

5. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated date.

6. Contact Us

For any questions regarding this Refund Policy, please contact us at:

Email: Contact Us

Website: www.foodaddictionuk.co.uk